FAQ

FAQ2024-06-26T10:02:51-04:00
In order to interface with Rosch, do I need an interface from my EMR as well?2024-08-12T13:25:35-04:00

Yes! Rosch interfaces are bidirectional meaning not only will you need an interface from Rosch, but you will need one from your EMR to either drop off or pick up the information from Rosch. Rosch provides three different types of interfaces, which can be purchased as a group or individually. These interfaces include demographics, charges, results for both Rosch Immunotherapy and Rosch Skin Testing. For further information on interfaces, please see our HL7 Interface section on our website.

What types of training does Rosch offer?2024-05-01T09:10:17-04:00

Rosch offers webinar training. Webinar training works best for practices that are new to Immunotherapy and/or have minimal patients on injections. We try to break the training into short segments since it can be tedious. It is extremely important for trainees to have impeccable computer skills and understanding of their practice’s immunotherapy procedures and processes. We take the train the trainer approach.

My practice is affiliated with a hospital/university, can I still install Rosch?2024-06-20T11:05:53-04:00

Of course! We have numerous training programs, universities, hospitals and military settings. Rosch will work with your facility to understand all the technical requirements for an installation to take place. If you are private practice, no problem there either. Again, Rosch works with all types of practice sizes and facilities.

What types of environments can Rosch software be installed?2024-06-20T11:02:33-04:00

Rosch software can be installed in the following environments: client/server, Citrix, and terminal server. The software can be hosted by a hosting company of the customer’s choosing. Rosch does require a Third Party NDA to be signed if hosting through a hosting company. NOTE: Rosch does not permit our software being housed by another EMR provider.

For more details, please contact us at (814) 944-0500.

Who needs to attend training?2024-06-20T10:49:23-04:00

We ask for trainees to have knowledge of an electronic environment, along with a great understanding for the immunotherapy portion of their practice. We provide a train-the-trainer environment, so we will need trainees that feel comfortable training the rest of the staff. We ask for at least one injection and mixing nurse, along with a possible office manager and/or provider. Upon completion of the training, our trainers will provide an electronic copy of the training material as well as any cheat sheets to help make the transition to Rosch easier.

Are Rosch’s trainers knowledgeable in the field of allergy?2024-05-01T09:10:39-04:00

Rosch’s tag line is “your allergy technical specialists”. This is 100% true when it comes to Rosch’s entire staff. Our trainers are extremely knowledgeable in the field of allergy. Rosch is kept up to date on all recommendations released by the AAAAI and ACAAI. Our trainers go through intense training prior to being permitted on the training field. We feel nothing is worse than having a trainer that does not understand every aspect of the allergy practice.

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